Return Policy - Self-Defense, Camera & Surveillance Products
IMPORTANT: Notify us within 4 days upon receipt of any returnable or defective product. You will need to insert a note explaining the reason for the return in the original product package and notify us so that we may give you the RMA# to place on the outside of the package for the return.
Use the contact page or email: [email protected]
Use the contact page or email: [email protected]
General Return Policies:
Let us know within 4 days of shipment/delivery of potentially returnable merchandise. We have specific instructions for handling returns so it is important to contact us to let us give you the RMA# necessary to complete any potential return. An explanatory note will need to be in the original order package, also. We will be happy to work with you as satisfactorily as we can. Contact us with any order issues or questions.
Let us know within 4 days of shipment/delivery of potentially returnable merchandise. We have specific instructions for handling returns so it is important to contact us to let us give you the RMA# necessary to complete any potential return. An explanatory note will need to be in the original order package, also. We will be happy to work with you as satisfactorily as we can. Contact us with any order issues or questions.
Hidden Camera & Surveillance Equipment returns
Pro Security Plus strives to offer customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective.
Notify us within 4 days of receipt of your purchase of any defective or potentially returnable merchandise. Products must be returned in original packaging. Add a note in the box explaining the problem. After you notify us we will reply with the RMA# to be written on the outside of the package and further instructions for the return.
Warranty: We guarantee all Pro Security Plus products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; contact us after purchase. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
Contact us within 4 days of receipt of any damaged or defective merchandise.
If there are any problems with a product you must notify us within 4 days upon receipt of item.
Some returns will be subject to shipping & Handling and a 25% restocking fee.
Pro Security Plus strives to offer customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective.
Notify us within 4 days of receipt of your purchase of any defective or potentially returnable merchandise. Products must be returned in original packaging. Add a note in the box explaining the problem. After you notify us we will reply with the RMA# to be written on the outside of the package and further instructions for the return.
Warranty: We guarantee all Pro Security Plus products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; contact us after purchase. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
Contact us within 4 days of receipt of any damaged or defective merchandise.
If there are any problems with a product you must notify us within 4 days upon receipt of item.
Some returns will be subject to shipping & Handling and a 25% restocking fee.
Return Policy for Hidden Cameras, Surveillance Equipment and
Our Other Hi-Tech Products
We at Pro Security Plus strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise decided at the discretion of Pro Security Plus.
All returns, refunds, or exchanges must be approved by us before any products are returned.
We have implemented this policy because of the misuse of a former liberal return policy. A few unscrupulous people have ordered products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact us.
Return Policy: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are not subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by us before product(s) is returned. All products must be returned in the original packaging with a note of explanation in the package and a RMA# on the outside of the box. Pro Security Plus will replace or refund you for returned product(s) at Pro Security Plus' discretion.
*Special exceptions may be made on a case by case basis determined by Pro Security Plus. In this event, returns may be subject to deductions for shipping costs and a 25% restocking charge and must be returned within a four (4) day period from date of receipt of product(s). No refunds will be given for products returned without explicit permission from Pro Security Plus.
Any return must be authorized by a representative of Pro Security Plus and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Pro Security Plus. No returns will be authorized after four (4) Business days of receipt of product(s) by the customer.
Shipping & Handling charges are non-refundable.
Requests to return products must be obtained within a four (4) day period after the customer has received the product(s).
Warranty: We guarantee all Pro Security Plus products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; please contact us) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
Our Other Hi-Tech Products
We at Pro Security Plus strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise decided at the discretion of Pro Security Plus.
All returns, refunds, or exchanges must be approved by us before any products are returned.
We have implemented this policy because of the misuse of a former liberal return policy. A few unscrupulous people have ordered products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact us.
Return Policy: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are not subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by us before product(s) is returned. All products must be returned in the original packaging with a note of explanation in the package and a RMA# on the outside of the box. Pro Security Plus will replace or refund you for returned product(s) at Pro Security Plus' discretion.
*Special exceptions may be made on a case by case basis determined by Pro Security Plus. In this event, returns may be subject to deductions for shipping costs and a 25% restocking charge and must be returned within a four (4) day period from date of receipt of product(s). No refunds will be given for products returned without explicit permission from Pro Security Plus.
Any return must be authorized by a representative of Pro Security Plus and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Pro Security Plus. No returns will be authorized after four (4) Business days of receipt of product(s) by the customer.
Shipping & Handling charges are non-refundable.
Requests to return products must be obtained within a four (4) day period after the customer has received the product(s).
Warranty: We guarantee all Pro Security Plus products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; please contact us) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
Self-Defense Product Returns
Pro Security Plus will replace any manufacturer defective or defect in workmanship product. Notify us within 4 days upon receipt of any defective product.
There is a 20% restocking fee for the return of non-defective items.
You must notify us within 4 days of receipt of a defective product. We will give you a Return Merchandise Authorization Number (RMA#) which you will need to write on the outside of the box. You also must write a note and place it in the box explaining the problem with the item.
As soon as you notify us regarding a return we will reply by email or phone with the RMA# and further instructions for the return.
If the product is found to be not defective, a choice of in store credit or reship back to the customer will be given and a 20% restocking fee will apply.
Pro Security Plus will replace any manufacturer defective or defect in workmanship product. Notify us within 4 days upon receipt of any defective product.
There is a 20% restocking fee for the return of non-defective items.
You must notify us within 4 days of receipt of a defective product. We will give you a Return Merchandise Authorization Number (RMA#) which you will need to write on the outside of the box. You also must write a note and place it in the box explaining the problem with the item.
As soon as you notify us regarding a return we will reply by email or phone with the RMA# and further instructions for the return.
If the product is found to be not defective, a choice of in store credit or reship back to the customer will be given and a 20% restocking fee will apply.
